Luggage storage Lower Town

A bit out-of-the-way for my needs. An easy booking expience, with very friendly, helpful staff. However, on a very rainy day in the Downtown with two items of luggage over some rough sudewalks, to get there, I found this location not that coveniant to my needs, yesterday. It would probably suit my needs on another occasion.

Nice place. I visited the hostel to drop the luggage for a while before departure from the city. Everything was good for me. Nice and kind girls working on reception

Nice and Friendly!

The pickup time was not possible and I had to pick it up earlier. I also had to wait for an hour before I could drop it off

The security of my bag was not clear and the arrangement not reassuring. Everything worked out in the end and the staff are very friendly. It just was not very professional.

Location is easy to get to in the Byward Market, just a few minutes walk from Rideau Centre - service was friendly and efficient, just what was needed!

No security or ID check. Anyone could come and pick up the bags.

They didn't help us much with an issue we needed; They were wanting us to leave the place

Uncomfortable by our bags being moved after we left. Would not have felt safe going there if it had been dark or if I was bu myself.

The Inn is located very conveniently in the city centre and the staff was very helpful. The whole process was very smooth.

No one was there when I arrived, I had to wait 15 minutes

First time using bounce so slightly confused on the booking procedure, a helpful sign would go a long way in making the usability easier.

Milan and Joseph went out of their way to be accommodating with my rather last minute plans. I am grateful to them for their hospitality. Cheers!

I should have realized from the name that it was in a youth hostel. Which was okay. However, it would have been nice to have been told ahead of time. And I am not sure where they put my baggage but I was sort of expecting a locker.

Fast and friendly Convient location

The person the received the bags was so helpful and kind. I would highly recommend this no fuss service.