Luggage storage Ctre Ville

We were asked (via a written notice) to take our 2x 23kg suitcases to the first floor up a long, narrow flight of stairs with no lift access, and no way of knowing whether someone was coming down before starting the ascent. I had to take both bags myself due to my wife's disability and this was incredibly difficult. Not disability friendly at all. Would not recommend unfortunately.

no problems

THANKS

Basic - but it works, and well located near the station. If you've got heavy bags, you might want to avoid as it's up 2 flights of stairs - I had light luggage so wasn't an issue.

I didn't realise I needed to download app to show QR code. So I asked if I could connect to wifi. 3 stars is generous because you eventually let me have access to wifi. But she was so against it. The lift doesn't work. On pick up the staff was nice, and quick.

Happy to have discovered this very useful app.

It is a good experience, thank you. It would be good if bounce would inform the customers - when paying - that the QR is sent by email

No elevator to bring the luggage upstairs

You need to carry your luggage up the stairs

The elevator needs fixing!

Very good 😊

The lift was out of order. If you have heavy luggage, the last thing you want is to climb winding stairs. heaving the luggage up step by step. There is a lift but apparently it has not been working for some time.! This is not professional. The lady was VERY GOOD and VERY HELPFUL> It is not her fault that the lift was not working . But for a service for luggage, you should have easy comfortable access.

Many thanks for an easy transaction

Just in front of the train station, friendly and fast service

Friendly, efficient and accommodating staff

Good experience. A bit surprises that elevator has not been fixed for over a year.