Luggage storage Downtown Cancun

The person who helps you, their helpful/guiding attitude, leaves a lot to be desired in terms of knowing the correct process (for someone who uses the service for the first time).

I looked for the place prior to my drop off day as I wanted to make sure I knew where it was. If your take the ADO bus somewhere it's perfect location. My husband has Bounce in Bali and to be honest he really has better customer service, although they don't speak English and I too do not speak Spanish as smile says a 1000 words.....I kind of felt like it was so hard work to acknowledge I was dropping off my bag....but at the end of the day I picked it up and all ok

Excellent service, very fast and they helped me with the application. Thank you

Easy check-in, the staff members were polite and efficient!

It was safe and easily accessible from the bus station, however, they should put a bigger sign of Bounce as it is within the juice centre, we got lost and had to ask around.

Fast and close to the ADO station. It would be good to indicate it better in the app. Since we didn't know which location B was.

Sign to be located soon

Thank you!

This location was a 12 min walk from where we were staying. The staff was friendly and allowed us to get some things out of our bags in the middle of our reservation time. There are no private lockers so maybe don’t leave anything that is very valuable. The bags are stored in the back of the boba tea bar. I have no complaints. This location is half a block away from ADO bus terminal which is very convenient if you are using ADO to travel to the airport or other routes in Mexico

Very friendly staff and everything was very fast.

Thank you Bounce. We left our luggages for 10 days, and we found everything as we left. Highly recommend.

5 STAR SERVICE. EVERYTHING WAS EXCELLENT.

The address is not clear on Google maps. The point comes out inside a hotel. It would be good if they had a presentation photo to easily identify where they are and what the location is.

Suitcases should be stored somewhere not visible to the public, as it becomes attractive to assailants.

Excellent first experience

Great, very available team and perfect service.

The very kind and super helpful guys! I recommend 100%

Very practical and efficient