Luggage storage Hotel Zone

Apart from being just a step away from the Ado terminal, it is a 24-hour service and if that is not enough, the people who work there are super friendly. Thank you!

Storage went well. I only stored for a few hours during the day. My bags were tagged, and a Selina worker locked and unlocked the door for me, so there was a decent sense of security. I'm not sure if they check tags religiously, but the same person checked me in and out, so it seemed fine. I'd store with them again

Really good location, easy check in and check out. Selina it’s great to storage the bags!

Genial

Check out was slow. Lots of people with only 1 worker.

Thank you very much for the help and quick response.

When I arrived to pick up my luggage I was handed over the key to the storage room so I could pick it up myself on my own. They was no supervision at all, so anyone can take any luggage with them or the key itself.

The staff had incredibly good predisposition and were incredibly helpful to give me tips about the transportation and city, and figure out what to do due to unexpected rain and change of plans

The lock to the door is not steady/seems broken or could easily be broken. Doesn’t feel secure.

Great staff open late and easy to get to

The taking and giving luggage process leaves a lot of questions about how safe it is. A more involved process would reassure us everything would be ok

My first experience with Bounce and it has been fantastic, very happy in the Selina, luggage well stored and no problem. They were very nice and helpful, a 10.

Quick and easy

easy to find, kept my suitcase there for a week with no problems

Left luggage’s for two nights, did not see any damage or movement were I have left them.

2mins walk from the main ADO bus station. Friendly staff. Just so easy! :) Good price too - much less than equivalent Bounce location in Playa Del Carmen.

Pretty easy, front desk attendant was very kind and helpful during luggage reception and withdrawal.

Easy process, friendly staff, locked room, had some space & time to rearrange our bags, right across from ADO bus station. Our luggage had been moved from where we initially left it which is not an issue, but I would suggest staff to check the name tag on the luggage before its taken out by the user.