Very convenient, right next to chinatown arch, close to convention center, reading terminal

Staff really friendly and helpful, easy drop off and pick up

Easy as advertised. Would recommend.

Great people

Very friendly. Great experience. Very convenient

Without difficulty and very well placed

Such a great experience and Fast drop off. To help go on the 16th street store side for easy and clear access.

Brian was so friendly and helpful. It was a pleasure taking to him and we will continue using this service!!

I appreciate the service. It was great and easy. This is my first time using Bounce though, and I am suspicious of the lack of security of the bags at this location. But it all worked out OK.

We booked through Bounce to store our bags here before we checked into our hotel. It was ideally located and we were given clear instructions as to where to go and what to do. The staff were friendly and helpful. We would definitely use here again.

It’s a Great app, very convenient

Easy to directions to find drop off. Staff polite and friendly. Bag in safe place

Good service to store your luggage for the day while visiting Philadelphia. If you don’t have a car get a cab, Uber, or Lyft from the Amtrak Station on 30th Street. I walked with my luggage from Amtrak Station to Arch Brunch location and while I walked the distance from Amtrak Arch Brunch it would be easier to have had a ride. Anyway, storing my luggage with Bounce allowed me to enjoy Philadelphia without dragging suitcases around all day.

This drop off location has potential but I feel there were safety concerns. Upon arriving at the drop off location I was asked to put my own luggage in the storage room. I had to move things out of the way in order to place my bags. Upon arriving back my bags were not in the same place with my tags ripped, I had to find it... The location should put the bags in the room as letting each person in poses a serious security risk. I was surprised as other reviews said it was safe. It’s possible it is just the staff person upon drop off, but that really needs to improve. If he didn’t want to carry the bags he can have the person bring the bags up to the room and then for him to take control of the situation. I may try it again but am uncertain. The primary benefit is that they are open 24 hours which is a major plus. That being said, give them a try and bring up that it’s unsafe to let anyone and everyone to put in their own bags. Mistakes can happen and people can take the wrong bag or people can steal them.

This was my first experience using Bounce - this location made it easy and seamless to both drop off and pick up our bags when ready. If you need to store some luggage or bags I totally recommend them.

Very friendly staff that helped us out. It was very easy to use and close enough to the sites. There was roadwork happening when we went, but nothing that made it hard to find.

Verify the customers identity before handing away the bags. Store the bags securely away from plain sight

Bags were placed on a shelf behind the counter so secure. Staff was very friendly. First time using Bounce. Very happy with the service!

Such a friendly and accommodating staff, easy in and out. Use these guys!