Gare du Palais luggage storage

They were very friendly, everything was fast. Well located, steps away from the train station.

Service was prompt and friendly.

They were so helpful! My cellphone died before I went to my bag. They called a taxi and stood outside with me until it arrived. Great people!

Brilliant! Close to train station, customer service was incredible not just with bags but helping us with what to see and do and providing us a map of the city. Thank you so much!

I had booked the wrong location and since we were on foot, she was super helpful to change our wrong location to her place, and got us headed in the right direction for exploring. Would definitely use her again if ever back in Quebec City.

The store location is fantastic.

Close to the train station and the staff are very friendly.

Great service even showed us the city map, that he gave us, and must see areas.

Super nice owner took good care of our luggage

Very nice people. Very fast and quick to use.

Great location and open until late

A fun shop to visit, even if you’re not storing a bag! This was a friendly and smooth start to our Quebec trip.

Thank you very much for your service, excellent!

Very friendly people, place located in a very touristy area

Good experience, employees did not check ID which felt unsafe

Store staff should (for security) remember to ask to see Bounce booking on client’s smartphone before receiving and returning luggage.

Hike to get the store was a bit brutal but everything else was smooth. The store did not even ask for a booking confirmation or anything. I do with there was more security, no ID or anything was checked when we picked up. Made me feel like anyone could have picked up our bags.

There was no tag or seal to identify my bag as belonging to me. This is an important safety measure and one used by other companies like Vertoe