Maximize your revenue with Bounce for Hotels

Remember when breakfast was free and now you charge for it? You can do the same with luggage storage.

1000+ hotels worldwide partner with Bounce

Take your revenue to the next level

Access 2 million new customers

Tap into Bounce’s growing network of millions of users across the globe.

Earn on every bag with no extra costs

Get paid for every bag you store without any setup fees, subscriptions, or hidden costs.

Peace of mind for you and guests

Bounce bookings come with 24/7 customer support and $10,000 bag protection.

Let your staff focus on what matters

Simplify your operations so your front desk can focus on core guest experiences.

Unlock revenue from guests and Bounce users

  • Find out more about how we calculate revenue by booking a chat with us.

Ready-to-use platform for seamless storage

  • Guests book luggage storage directly at your hotel with our custom QR code signage.

  • Take pressure off your team with self-service kiosks so guests can check their own bags in and out.

  • Simplify and control your operations with our easy-to-use Bounce Partner app.

Discover your revenue potential with Bounce for Hotels

Frequently asked questions

  • Can we really charge our guests for luggage storage?

    Absolutely! Many hotels already charge for amenities like breakfast, spa services, parking, and day passes. Luggage storage is a similar revenue opportunity that’s often overlooked. A hotel with 300 rooms can see an average of over $50,000 in additional revenue per year from this simple addition. It’s an easy way to enhance your services and revenue with minimal changes to your current setup.

  • How does charging for luggage storage improve my guests’ experience?

    Offering luggage storage is advantageous for your hotel and includes valuable guest benefits. Our luggage storage includes 24/7 support and $10,000 protection per bag, giving guests peace of mind as they explore the city. By partnering with Bounce, you gain tools to easily monetize this opportunity, allowing your staff to focus on core guest experiences.

  • Won’t charging for luggage storage lead to bad reviews?

    Not at all. Bounce makes it easy to position luggage storage as a third-party service, helping guests see it as an added convenience rather than a free amenity. To avoid surprises, Bounce provides clear signage to let guests know it’s a paid service and how to use it. Hotels get the best results when they communicate this early by listing it on their website, booking platforms, and in pre-check-in emails—giving guests the option to book storage in advance. This proactive approach directs any questions or concerns about pricing to Bounce, so your team can focus on delivering a seamless guest experience.

  • Why should I use Bounce instead of managing luggage storage in-house?

    Bounce provides an easy, ready-to-use platform for managing luggage storage smoothly. It helps ensure that all staff follow a consistent process, avoiding the confusion of handling exceptions on the spot. The hotels that see the greatest success with Bounce empower their front desk to rely on the platform for bookings, handling exceptions only when absolutely necessary. Plus, Bounce offers trusted support, 24/7 assistance, and up to $10,000 coverage per bag—benefits that are hard to match with an in-house approach.

  • What makes Bounce the right choice over other luggage storage options?

    Bounce is the largest luggage storage network worldwide, with partnerships across 4,000 cities in 100 countries, including major hotel groups like Ibis, Selina, and Meininger. Trusted by millions, Bounce is the fastest-growing travel company, adding credibility and reliability to your hotel’s portfolio.

  • Is Bounce for Hotels a good fit for all types of hotels?

    Bounce for Hotels is tailored for hostels and 1-3 star hotels, whether you’re an independent establishment or part of a larger chain. Larger properties with more guest rooms and beds can maximize this opportunity, as higher occupancy often leads to higher storage demand. Seasonal hotels also find great value in Bounce, using luggage storage fees to manage capacity during peak times and add extra revenue in the off-season.

  • Can Bounce drive new customers to my hotel?

    Yes! Bounce has over 2 million users who are actively looking for trusted luggage storage locations. Partnering with Bounce means gaining access to a whole new customer base, increasing foot traffic, and creating cross-selling opportunities within your hotel.

  • How can Bounce’s luggage storage benefit other hotel services?

    Bounce helps convert luggage traffic into revenue. When Bounce users store their luggage, they’re more likely to spend time and money at your hotel. Many hotels have successfully upsold offerings like spa treatments and dining options to Bounce users. It’s a valuable way to cross-sell and boost engagement.

  • Will Bounce disrupt our day-to-day operations?

    Not at all! Bounce is already successfully implemented in hotels worldwide and is testing self-service kiosks to streamline luggage storage without adding pressure on your team. This means guests can check their bags in and out independently, allowing your staff to focus on providing outstanding service. With our 24/7 support and digital tools, everything operates seamlessly.

  • What happens if there’s an issue with a stored bag?

    Bounce provides up to $10,000 coverage per bag, so guests have peace of mind knowing their belongings are protected. While security ultimately depends on the hotel’s standard practices, Bounce’s platform and signage help streamline the process to ensure guests feel confident using the service. Plus, our 24/7 support team is always available to assist if any issues arise.

  • What does it cost for my hotel to start using Bounce?

    There are no upfront costs to get started with Bounce. With Bounce, your hotel earns on every bag stored through our platform, with no subscription fees or installation costs. Instead of paying upfront, hotels only share a small portion of the revenue generated per bag. This model guarantees a profitable partnership without any financial risk, making it a smart move to boost your bottom line.

  • Do you require any minimal space from us to start working?

    No specific minimum space is required to start using Bounce for Hotels. Our service is flexible and can adapt to the storage space you have available, making it easy for hotels of all sizes to integrate luggage storage seamlessly.

  • Do I have to accept non-guests for luggage storage?

    No, you can choose to limit the service to your own guests if capacity is a concern. Bounce’s system prioritizes your guests, offering them unlimited storage while limiting external customers based on the capacity you set. However, it’s worth noting that Bounce users make up around 30% of bookings (and revenue) in other hotels. Bounce users are typically professionals and seasoned travelers looking for convenience, bringing a high-quality clientele who may also spend on other hotel services—or even consider staying with you on future trips.

  • How will guests know about the luggage storage service?

    We provide co-branded signage at no cost to promote the luggage storage service effectively. From day one, you can place Bounce signage at the front desk, in rooms, and on your website to make guests aware of the option. Additionally, you can send pre-arrival emails to guests, allowing them to book the service in advance. Clear communication not only drives higher conversion and more revenue but also reduces guest confusion, ensuring a smoother experience and fewer complaints.

  • Can I choose the pricing per bag that I want to charge my guests?

    Partially. Bounce recommends using city-standard pricing, which has been tested and proven effective for our users. If you want to charge a higher rate, you have the flexibility to do so. However, if you’re considering a lower rate, we ask that you coordinate with Bounce to ensure it aligns with demand and service expectations.

  • How does Bounce support my hotel if any issues arise?

    Bounce provides 24/7 customer support for both your hotel and your guests. We’re here to ensure that any luggage-related questions or issues are resolved quickly, ensuring a smooth, stress-free experience for everyone.

  • Does Bounce provide lockers?

    Currently, Bounce for Hotels does not include lockers. However, lockers are planned for a 2025 rollout, while our self-service kiosks are in the pilot phase and help manage luggage storage efficiently.

  • Can Bounce integrate with our existing locker system?

    Bounce doesn’t currently connect with existing locker systems, but we can still help organize your luggage storage—especially for groups, which can be tough to manage with lockers alone. With Bounce, you can easily handle group bookings and even send pre-arrival emails to let them book in advance. Let’s chat to find the best solution for your hotel.